You have certain rights regarding the Personal Data we collect from you, which you can learn about below.
We are based in the United Kingdom and if you have any questions or queries about the data we hold on you please do get in touch with us directly – firstname.lastname@example.org
When we collect information about you we use this for two specific purposes:
Other ways we may collect information:
PERSONAL DATA YOU PROVIDE US
We collect your email address, name and phone number, and we use them to verify your identity, based on our legitimate business interests in keeping your records secure and preventing fraudulent activity. We use your email address:
We do not sell or lend any email addresses to any third parties
INFORMATION YOU SHARE WITH US IN COMMUNICATIONS OR INTERACTIONS
When you communicate with us or our sales representatives, including when you call us, email us or interact with us through our website, we automatically record that communication, and use that record and the information you provide us in those communications, to address your questions and complaints about us, our services, and to train our customer service representatives, based on our legitimate business interest in providing quality customer service. We also use the information you provide us to address your requests regarding your account, training products and purchase orders, as may be necessary to complete a contract with you. Without this information, we may not be able to address these requests. However, we do not record telephone conversations we have with you.
OTHER PERSONAL DATA WE RECEIVE ABOUT YOU
In addition to the information you directly provide us, we automatically receive and record certain information about you when you access or communicate or interact with us (including through other websites or mobile applications). Additionally, like many website owners, we collect certain information about you from third parties, including advertising and analytics companies.
When you access or use our website, we collect information from your web browser, including your IP address and your device’s settings and unique identifiers, and use that information to determine your general location, based on our legitimate business interests in reliably and accurately providing you with information that apply to you, and in learning more about where the website is being accessed or used.
You can decide whether or not to accept most Cookies. Most browsers allow you to delete Cookies and have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allowing you to decide whether to accept each new Cookie in a variety of ways. To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. You can always choose to stop us from collecting your Cookie Information by turning off the Cookie feature on your browser or by ceasing to use the Services.
LINKS AND CONFIRMATIONS
When you open an email or an SMS, MMS or other text message, or a push notification (each, a “Message”) sent by us, or click on any links in that Message, we receive a confirmation that you did so (and when), as well as Cookie Information. We also receive confirmation and Cookie Information when you click on any links elsewhere throughout the Services, including on our website and our branded pages on social media. We use the information described in this paragraph to assess the effectiveness of our Messages and associated marketing campaigns, to learn more about the audience for our Messages, and to better understand your preferences, all based on our legitimate business interest in marketing to individuals who may be interested in our services and products. You can stop receiving messages from us at any time by emailing us at email@example.com or calling us at 020 7377 2048
WHO WE SHARE YOUR PERSONAL DATA WITH
We do not share your Personal outside our company, Blueprint Estate Agents Ltd other than the times listed below
If you post information or content publicly on or through the Services (including when you submit comments or review), or post content publicly elsewhere, including on your social media accounts, that relates to us or the Services, we may receive that public information and based on our legitimate business interest we may market our products and services to you.
LAWS AND SAFETY
We also reserve the right to access, read, preserve and disclose your Personal Data as we reasonably believe is necessary to:
HOW WE PROTECT YOUR PERSONAL DATA
We seek to protect your Personal Data using appropriate technical and organizational measures, taking into account the nature of the applicable Personal Data and processing activity. For example, all Payment Information regularly collected through the POS system is encrypted and maintained using industry standard methods designed to ensure its security against loss or theft, including during transmission to our Payment Processor. However, we cannot and do not guarantee or warrant that such techniques will prevent unauthorized access to Personal Data or other information about you that we collect and store. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of such information at any time.
You can help us prevent unauthorized access to your account with us and your Personal Data by selecting and protecting your password appropriately and limiting access to your device and browser by signing off after you have finished accessing your account.
WHAT YOUR RIGHTS ARE TO YOUR PERSONAL DATA, AND HOW YOU CAN EXERCISE THEM
You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request with respect to these rights, you can email firstname.lastname@example.org. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous, inaccurate or extremely impractical, if it jeopardizes the rights of others or if it is not required by law, but in those circumstances we will still respond to notify you of such a decision. In some cases, we may need you to provide us with additional information, which may include Personal Data, as necessary to verify your identity and the nature of your request.
RIGHT OF ACCESS
RIGHT OF RECTIFICATION
RIGHT OF ERASURE
RIGHT TO WITHDRAW CONSENT
RIGHT TO OBJECT TO PROCESSING AND TO RESTRICT PROCESSING
RIGHT OF PORTABILITY
RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY
OUR PERSONAL DATA RETENTION POLICY
As stated above, you can request us to erase some or all of your Personal Data from our systems, by emailing us at email@example.com or calling us at 020 7377 2048
ANY QUESTIONS OR CONCERNS?